© 1999-2007 sparesRus

Privacy & Security

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Privacy Policy


The personal information which we hold will be held securely in accordance with our internal security policy. No information about you will be held in clear text on any web server.

We only collect information from you so that we can process your order.

If you contact us by e-mail your message will be archived for at least six months. These message threads can be retrieved if required. i.e. (in the event of a complaint)

If you order from us we will store the following information about you
* Your Name
* Your Address
* Your Telephone and Fax number
* Your e-mail address
* Your Credit/Debit card details

Credit/Debit card details are held only on secured computer equipment. If you order on the web, the secure server stores your card details in an encrypted form. This information is automatically erased within 60 days of the transaction. If you order by fax or by telephone any written/printed documents containing Credit/Debit card information will be destroyed after 90 days.

It is not our policy to release personal information about you to a third party (except where required to by law). We will only e-mail you in relation to an outstanding enquiry, order, payment or relevant safety concern regarding your purchase. Under no circumstances will we contact you in connection with product marketing.

Web statistics and Cookies

We only collect general information about your visit to our site. We store the following specific information about your visit. (we can not identify you from this information)
* I.P. Address
* Screen resolution & Colour depth
* Operating system
* Java verison
* Browser version
* Time & Date
* The referring URL

The secure server stores a temporary cookie on your system. This is used to keep track of your current basket contents and is automatically deleted when you close your web browser

All data is stored in compliance with the Data Protection Act 1998. If you would like to check or update any personal data we have stored please e-mail customerservices@sparesrus.biz